IP Telephony Network Security
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Tenacity products are designed with both accessibility and security in mind.
Our solutions are developed to work within your existing IP Network infrastructure without
opening any new security holes. Because we believe that network security is a shared responsibility
between us, and our clients, Tenacity's product team is dedicated to providing applications
that are as secure and safe as your existing IP Telephony network. Additionally,
several development decisions detailed below were made to ensure the privacy of each and every telephone end user who uses Tenacity products.
Tenacity is committed to addressing security concerns before they become an issue.
Our Security Team rigorously searches for security vulnerabilities before release
and design decisions are made to provide the most functionally secure product possible.
Continuing product updates will address new security issues should they arise, and
we urge our users to remain current with our product patches, updates and versions.
Learn more about our Security Team.
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accessaphone™ Security Information
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Network Communication
- accessaphone™ does not communicate with the IP phone system or the IP phone directly,
rather it communicates with Windows®
and Windows® actually communicates with a proprietary
driver developed by the vendor known as TSP (or TAPI Service Provider).
- Click here for a flowchart of this communication path and to see how accessaphone™ fits into your network.
Security Features
- accessaphone™ does NOT transmit call log information.
- Call Log information is purged every 24 hours.
- accessaphone™ does not record conversations because it is not a phone and does not pass voice packets.
- accessaphone™ does not integrate with Microsoft® Outlook, rather it takes a snapshot
of your contact database and allows the user to dial any contact from accessaphone™.
- Privacy Mode, which is a feature that stops accessaphone™ from speaking digits
as they are entered during a connected call, is enabled by default. This allows
users to enter their account numbers, social security numbers and any other secure
numbers without worry of someone overhearing it being repeated by accessaphone™.
 
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