When you choose Tenacity, you are choosing a company that stands behind its products.
accessaphoneTM is serviced by our in-house specialists who will answer your
question in the shortest time possible and never leave you in limbo.
To eliminate confusion, we have only one telephone number for support (1-877-362-2489)
and
it is posted clearly throughout our website. We never hide from our customers.
Our support model is full-service via phone (or TTY), e-mail, or self-service
through our website - with a fully searchable knowledge database that lists any
technical issues, workarounds, or patches offered.
As an added convenience, you can also contact us directly from within the accessaphoneTM application itself - via the Phone Support or E-mail Support buttons
located in the Information Center.
Our commitment is to give you the support and expert advice you need, in the
shortest time possible and with the least amount of hassle – at no extra cost,
with unlimited use for the duration of your contract.
Our Support Options:
To submit a service request, please e-mail us at
sr@tenacitycorp.com.
To make a general inquiry regarding a technical issue, please e-mail us at
support@tenacitycorp.com.
To contact us by phone and speak with our support operators, please call us
at 1-877-362-CITY (2489).
Or follow the link if you would like to know more about our support process.
Related Links
To browse accessaphoneTM documentation or to find out about our user tutorials please check out our
User's Corner.
If you are interested in training for Network Technicians and Administrators, please browse our
Training Center.
If you would like to know more about how accessaphoneTM can make your office environment more
accessible, please check out our section on
Compliance with the Rehabilitation Act of 1973 and the Telecommunications Act of 1996.
 
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