Buying guide
Choosing captioned phone options for the workplace
Compare business phone captioning, desktop captions, native meeting features, and typed telephone access by the job your employee needs to do.
Read the guideTenacity resources
Workplace communication resources
Practical guides for the people choosing, deploying, and using accessible workplace phones. Start with the task you need to solve.
Guides for real workplace needs
Compare approaches, prepare a useful trial, and check the details that matter before a purchase.
6 guides available
IT deployment
Cisco phone captioning: deployment checklist
Prepare a Cisco CUCM captioning evaluation with the right phone, firmware, call-flow, network, and user requirements before installation.
Read the guideTTY & real-time text
Captions, TTY, and RTT: choose the right text communication
Understand the difference between speech captions, traditional TTY, and real-time text, then evaluate the call path your workplace needs.
Read the guideDesktop captioning
HCB Desktop and native captions: how to compare
Evaluate native meeting captions and HCB Desktop by supported call workflow, readability, user controls, privacy, and deployment effort.
Read the guideProcurement
Accessible telephone procurement checklist
A practical checklist for evaluating accessible phone products: user tasks, supported configuration, accessibility documentation, privacy, support, and total cost.
Read the guidePhone accessibility
Accessible phone controls for keyboard and screen-reader users
Evaluate accessible workplace telephone controls with real tasks: incoming call status, dialing, hold, transfer, and keyboard or screen-reader access.
Read the guideBring us the task and the setup.
Tell us which phone system or calling application you use and what the employee needs to do. We can help identify the relevant product and plan a practical evaluation.