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Welcome to the new Tenacity — same mission, fresh look.

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HCB Desktop showing live captions of a phone call in the light theme

HCB Desktop

Hamilton® CapTel® for Business captioning, now on your computer — real-time, human-assisted captions for phone calls and video meetings alike.

HCB Desktop runs alongside the apps your team already uses, like Microsoft Teams, Zoom, Google Meet, Webex, and RingCentral, displaying accurate live captions right on your screen. No analog lines, no extra hardware. Works on PC and Mac.

Book a test drive

Includes:

Real-time, human-assisted captions

Works across Microsoft Teams, Zoom, Google Meet, Webex, and RingCentral

A floating overlay that stays on top of any app

Light and dark themes with adjustable, high-contrast text

Searchable Call History for every captioned conversation

Runs on PC and Mac with no additional hardware

Compatible

Works with the tools you already use

HCB Desktop captions your calls and meetings across the platforms your team already runs — no need to switch apps.

Microsoft TeamsZoomGoogle MeetCisco WebexAvayaRingCentralMaxUCFaceTime

Captioned by real people

HCB Desktop is powered by Hamilton® CapTel® human-assisted captioning — far more accurate than automated speech recognition alone, so every word your team reads can be trusted.

Packed with features

Captions produced with help from Hamilton CapTel's live captioning assistants

Works across Microsoft Teams, Zoom, Google Meet, Webex, Avaya, and RingCentral

Start with one click, with automatic meeting detection in many apps

A dedicated caption window launches with your computer and signs in automatically

Captions float on top of any full-screen app and tuck away when you are done

Light and dark themes with adjustable, high-contrast caption text

Searchable Call History keeps every captioned conversation for later

TLS 1.2 encryption, FCC certified, and built to support HIPAA and privacy requirements

Platform agnostic, with no additional hardware to buy or deploy

Floating overlay

Captions on top of anything

Turn on the overlay and captions float above whatever you are doing — a shared presentation, a full-screen video call, any app — then tuck out of the way when captioning stops.

The HCB Desktop overlay, a compact floating window showing live captions above other apps with a Stop button

See HCB Desktop on your team's computers